Kit
Everything about us, ready to paste. One source, so the story never drifts between two emails.
Things to send
Posters are the one-pagers published on the website, so a link never goes stale. Attach them in the writer, or copy the link and paste it into WhatsApp.
Posters
Live demos
Videos
No videos yet. Add a YouTube or Loom link below and it appears here, in the writer’s attachment list, and in the “every link at once” block.
Links
Videos
YouTube, Loom, a Drive link — anything a prospect can watch.
Live demos
Working systems they can click through. Never put admin passwords in here — this text ends up in customer emails.
The pitch
The three ways to say what we do, from one line to a paragraph. Use the shortest one that fits the space.
One line
A WhatsApp reply, an intro, a signature.
We build AI voice and chat agents for service businesses, plus the console — CRM, dashboards and a knowledge engine built on your own data — that they run on.
Short paragraph
The opening of a cold email, or a reply to 'what do you do?'
Gieek Software Solutions builds AI automation for service companies in the US. Three layers: agents that answer the phone and the chat around the clock, a business console with the CRM, scheduling and dashboards you actually run on, and a knowledge engine built from your own documents and your old database so every answer comes from your business rather than from a generic model.
The three layers
When they ask how it fits together.
The agents — Voice and chat agents that talk to your customers Custom-built for their business, not a template with their logo on it. They answer, qualify, book, follow up and hand off to a human on rules the client writes and approves. The console — Their CRM, ERP and dashboards in one place A business console built for them: pipeline, jobs, customers, invoices and live numbers. Every conversation an agent has lands there as a searchable record. The knowledge engine — Their own data, made answerable Documents, price lists, service policies, past tickets and the old database nobody can query any more, embedded into a vector store. Agents retrieve from it before they answer.
The agents we build
The menu, when they want to know what is possible.
Lead generation agent (Chat · Voice) Catches the enquiry the moment it arrives, qualifies it, and pushes a scored lead into the pipeline. AI receptionist agent (Voice) Answers the line 24/7, handles approved questions, books the job or routes the caller. Booking & operations agent (Voice · Chat) Checks real availability, books, reschedules, sends reminders, keeps the job board honest. Paid-ads chatbot (Chat) Sits on ad landing pages and Meta lead forms and converts the click they already paid for. Follow-up & reactivation agent (SMS · Email) Works the leads and past customers already in their database, through to an appointment. Support & FAQ agent (Chat · Voice) Answers the same forty questions every week from their own documentation. Back-office document agent (Internal) Reads invoices and forms, extracts the fields, files them, raises exceptions. Internal knowledge agent (Internal) Their staff ask what the policy is, what a part costs, what happened on a job in 2023.
The services, in full
One block each, ready to paste under a heading in a proposal or a long reply.
AI Voice Agents
Voice
AI Voice Agents Calls arrive while the team is on a job, on another line, or asleep. Every call answered, qualified and recorded. What you get: - 24/7 inbound answering on their existing number - Receptionist, intake and after-hours cover - Approved answers only, retrieved from their knowledge base - Caller intent, job type and urgency captured - Live availability check and booking - Transfer to a human on their escalation rules - Outbound follow-up and reminder calls - Written call summary into the console or their CRM Built on: Vapi + Twilio + OpenAI Realtime + vector store + calendar
AI Chat Agents
Chat
AI Chat Agents Their website answers questions at the speed of whoever opens the inbox tomorrow. Reply in seconds instead of tomorrow. What you get: - Website widget matched to their brand - WhatsApp, Instagram and Facebook inboxes - Paid-ads lead capture agent for Meta and Google traffic - Answers grounded in their documents, with sources - Qualification against criteria they define - Quote requests and booking inside the conversation - Human handover with full context - Every conversation saved as a lead record Built on: Next.js widget + WhatsApp Business API + Meta/Google Ads + RAG
Business Console — CRM, ERP & Dashboards
Console
Business Console — CRM, ERP & Dashboards Their operation runs on four tools, three spreadsheets and one person's memory. One screen that tells them the truth. What you get: - Custom CRM: pipeline, stages, owners, activity history - Operations: jobs, scheduling, dispatch, status - ERP modules where needed — quotes, invoices, stock - Live dashboards on the numbers they actually run on - Role-based access for owners, office staff and technicians - Agent activity visible per customer and per conversation - Works alongside tools they keep, replaces the ones they do not - Data exportable at any time, no lock-in Built on: Next.js + Postgres + role-based access + their existing tools
Knowledge Engine (RAG)
RAG
Knowledge Engine (RAG) The answers exist — in a PDF, an old database and somebody's head. Agents that answer like their best employee. What you get: - Ingestion of documents, PDFs, sheets and web content - Migration of their legacy or old database into the knowledge layer - Chunking and embedding tuned to their content - Retrieval before generation — it quotes them, not the internet - Source attribution on answers so they can audit them - Scheduled refresh as prices and policies change - Access rules so an agent never surfaces internal-only material - Internal search for their own staff on the same index Built on: Vector database + embeddings + legacy DB ingestion + access controls
Operations & Back-Office Automation
Back office
Operations & Back-Office Automation Half their week is moving information between systems by hand. The admin runs itself. What you get: - Document and invoice data extraction - Email classification and routing - Two-way sync between systems they already pay for - Trigger-based task creation and assignment - Reactivation and follow-up campaigns on old records - No-show and unpaid-invoice chasing - Multi-location and multi-team workflows - Scheduled reporting into the console Built on: Make.com + n8n + OpenAI + their CRM/accounting + Google Workspace
Money
The published numbers. Starter and Growth carry real ranges; Pro and Scale publish a floor only — never quote a ceiling on those.
All four packages
The full table as published on the site.
Starter — One agent live 1 agent + lite console $1,000 – $2,000 setup · $500 – $800 / mo Growth — Voice + chat, one brain Agent pair + full console $2,000 – $4,000 setup · $800 – $1,200 / mo Pro — Agent suite + custom CRM Agent suite + CRM build from $4,000 setup · $1,000 – $1,500 / mo (Scoped on the call — do not quote a ceiling.) Scale — Full AI operations Complete platform from $6,000 setup · from $1,500 / mo (Scoped on the call — do not quote a ceiling.)
Add-ons
For the scope creep conversation.
Additional agent (voice or chat) — $500 – $1,500 setup Additional language on an existing agent — $300 – $800 setup Legacy database ingestion into the knowledge engine — $750 – $2,500 setup Additional CRM, ERP or platform integration — $500 – $1,500 setup Custom ERP or console module — $800 – $3,000 setup Advanced KPI dashboard — $750 – $2,000 setup Additional location — $300 – $700 / mo per branch Lead reactivation campaign — $500 – $1,500 per campaign
What moves the price
Have these ready when they push on cost.
How many agents, and on how many channels How many systems we integrate with How much old data has to come into the knowledge engine How many locations or teams the console has to serve
What is not included
Send it before they assume otherwise, not after.
- We build on a standard architecture — agents, console, knowledge engine — and configure it. Anything outside it is quoted separately or declined, not discovered in week three. - The agents never improvise. They answer from the approved knowledge base and hand anything else to a human. - The knowledge engine is only as good as what they give us. If prices and policies are not written down anywhere, writing them down is the first job. - They need a usable calendar, and whatever channel we are automating has to actually exist (a business number, a website, a WhatsApp Business account). - Unlimited integrations, unlimited AI usage, unlimited locations and open-ended custom development are never standard. Scope and quote them. - One or two people with a handful of enquiries a day: the maths does not work yet. Say so and ask to speak again in a year.
Contact and links
The details that go at the bottom of everything.
Email signature
Plain text, safe everywhere.
Tashi Gieek Software Solutions +1 (803) 923-3191 gieeksoftware@gieek.store https://gieek-site.vercel.app Book 30 minutes: https://calendly.com/gieeksoftware-gieek/30min
WhatsApp line
For the ones who will not answer email.
WhatsApp: https://wa.me/18039233191
Every link at once
When somebody asks you to send them everything.
Website: https://gieek-site.vercel.app Packages: https://gieek-site.vercel.app/packages How we work: https://gieek-site.vercel.app/process Book a call: https://calendly.com/gieeksoftware-gieek/30min FMCG distribution ERP: https://fmcg-erp.vercel.app Anwar Electronics — storefront and admin: https://anwar-electronics.vercel.app HVAC landing page: https://gieek-hvac.vercel.app
Take the whole kit
Everything on this page as one file — for a new person on the team, or for the days the console is not in front of you.